See what our customers say

HERE ARE SOME COMMENTS FROM OUR ACTUAL CUSTOMERS. I'VE LEFT OUT NAMES AND IDENTIFIERS TO PROTECT THEIR PRIVACY.

ALMOST ALL CUSTOMERS GIVE US A REALLY GOOD REVIEW. YOUR EXPERIENCE WITH US WILL BE GOOD TOO. BUT SOMETIMES WE DO MAKE MISTAKES. WHEN WE DO--WE REALLY TRY TO CORRECT THEM AND MAKE YOU HAPPY. YOU CAN CALL US AND THERE IS AN ACTUAL PERSON TO TALK WITH DURING MOST BUSINESS HOURS UNTIL 2:00PM CENTRAL TIME.



OK, I KNOW I JUST SAID I DON'T DO CUSTOMER IDENTIFIERS SO OUR CUSTOMERS CAN MAINTAIN THEIR ANONYMITY BUT I JUST HAVE TO BRAG.......................We did the Smithsonian Craft Fair, 2011, in Washington D.C.. A supreme court judge shopped in our booth for several minutes and said, "You do beautiful designs and excellent work".



BELOW ARE SOME MORE THINGS THAT CUSTOMERS HAVE WRITTEN



I bought a red leather purse from "the son" at the Three Rivers Arts Festival in Pittsburgh. I tried to decide between a few but one spoke to me a little louder than the rest. I LOVE IT!!!! I have received so many complements. I finally put your card in my bag so the next time I can say to just check out your site. This may be my first, but I don't think it will my last. I also bought one of your belts. Not sure if you would remember I was going to put the purchases on my Visa but decided to get cash so you held them for me. Father and son you are true leather artisans, your designs are so unique. I wish you the best, keep those creative juices flowing.



I visited you at the show in Virginia Beach and purchased a purse. I have received so many positive comments on the style, quality of leather and your talents. Thank you again for your time spent with me and my purse which I love. I visited you at the show in Virginia Beach and purchased a purse. I have received so many positive comments on the style, quality of leather and your talents. Thank you again for your time spent with me and my purse which I love.



Thank you so much for the gorgeous purse. I received it an hour ago and am in 7th heaven! You are such a gifted artist!



I was at the Morning Glory art fair today in Milwaukee, Wisconsin. I just wanted you to know I bought a purse there, even though I did not need one. I was really thrilled and impressed with the syle and quality of your purses. I am very picky. I have no doubt that I will be buying purses from only you in the near future. I loved, loved about six of them. Sometimes I wait years to find a quality soft leather purse. I loved all of the unique styles and the soft quality leather and hardware on them. I like the fact that they have a couple zipper compartments. But most of all the shapes were just gorgeous.

I was also impressed with your son, he was very informative and I would have enjoyed meeting you. He said you were busy working, I can see why. Anyway I just wanted you to know you have another fan. You and your son's purses are a work of art!

Thank-you and I am sure I will be making another purshase soon, I am just not sure which one I want next.



"I bought a belt from them late last year and was so pleased with the belt and the entire experience, I have purchased a second belt. The people there are great, helpful and make an incredible product. I highly recommend them to anyone looking for a product such as they provide. OUTSTANDING"



Great communicaton, delivery, and product!! Love my "Dragonfly" purse!!



Rec'd my belt today and it's beautiful, just like the black one I purchased a few years back from your booth at a Southlake event. This new belt is to compliment my new pair of brown Lucchese classics. Great job!



"I received my purse and LOVE IT! Thank you so very much. If you send out emails of shows in the New Mexico, Arizona, or Texas area, please let me know - especially Arizona/New Mexico."



This is my second bag, last one is 5 yrs old. Thanks for making a great product



"Hi,

The handbag arrived yesterday, and it's gorgeous! Thanks very much.

Sincerely,



"WOW! We love your work, its quality, and your service. Thank you!!!"



Got the belts - PERFECT. Thanks!



"Hi Mr. Thomas.

I just wanted to thank you and your son for your exceptionally quick service and for your helpful & pleasant attitude at the Bayou City Art Festival. I received the bags I ordered today, just 8 days after placing my order, and they are perfect! I know my daughters will love them! I am very impressed with the quality of your work and designs and will be happy to recommend you to any of my friends in the market for a leather accessory. I know I will order from you again.

Best of Luck with your business.

With much appreciation,"



I'm sorry to have taken so very long in writing to you, but I just found the receipt for my beautiful bag which you replaced, gratis.

I can't thank you enough for your generosity as I love this purse - it's so very different.

I do hope to see you again at the Great Gulfcoast Arts Festival in November!

Please take care and know that I very much appreciate your talent and honesty.



"We receive our merchandise very promptly and the quality is absolutely awesome! Thank you very much!"



"I forgot to thank you for the M & M's. How did you know they are my favoirite candy!! And thanks for repairing the bag."



"A high-quality handmade product that is a good value for the price. I had to wait a bit for delivery -- but they told me that up front and it was well worth the wait."



"Hi Robert,

I am thrilled to be able to use my backpack again.

It took me two tries on each piece (duh!) but I got it on, and found one little metal part left from the old strap.

I appreciate the extra strap so both would look the same. It's the attention to detail and caring that makes buying from a craftsperson/artisan the ultimate experience. Your bag is the only one I need - because of it's beauty and quality.

Please pass my best to the Thomas'. And thank you for the world's best CARE!



"Excellent product! Im very happy with my purchase!"



"I had seen their products at an art fair and ordered from their web page. Everything was just as I expected."



"I first discovered this merchant at an Art Festival in Fort Worth. I return time after time to purchase his high quality durable leather goods for myself and for gifts. Customer service is impeccable and quality is exceptional. I would highly recommend this leather craftsmen to anyone."



Thank you!!! I am so excited and appreciate the professionalism you have delivered. I will definetly remember the great business and shop again soon.



"Hi Tom, My name is ----, Last Wednesday I was involved in a minor fender bender on Avenue M. And you stopped to see if I was okay, and you gave me your business card.

I'm sorry I hadn't been in touch sooner, I wanted to come by in person to Thank you, but I just haven't been able to. Please except my apologies. I realize the accident was a very small one. But I would like to Thank you from the bottom of my heart for being such an angel, because not too many people like to get involved in situations like the one I had and you were very sweet and considerate to stop and render your assistance. Thank you again.God Bless You.

I did however visit your webpage, I have to admit, I'd never heard of your place, but after seeing your site, I plan on coming in soon! You have such beautiful merchandise. and I look forward to meeting you and thanking you again in person!"



"Just wanted you to know I got my purse and I love it, Thank your for working with me.. And thank you for the M&M's Hope to see you next fall at the Plaza art show next year. JJ"



"I just wanted to let you know I received this purse today. It's perfect and just what I wanted. I've saved your web site for future shopping.

Thanks again,"



"Thank you so much for sending my custom purse purchased at the Kansas City Plaza Art Show. I just received the purse I ordered and I love it! Your work is outstanding and my friends are anxious to check out your website.

Thank you and I hope to purchase more leather goods from you."



"My wife and I really enjoyed your leather work display at the art fair. I love my new "custom fit" belt and my wife was wearing her purse before we returned to our car.

Hope you had a succsssful trip to Milwaukee; see you next year."



"I received the purses (belt bags) They look AWESOME.

Thank you."

"Hi! Yesterday I was sitting at my computer and I saw the UPS man drive up, there was a pounding on my door, and there was my purse! I was so excited to receive it. Itís bee-u-tiful!

Thanks so much. Canít wait to be able to order 2, or 3, or 4, more purses.

Best regards,"



"Just got my English bridle leather belt. Awesome! Outstanding leather, great hardware, quality finish, very impressive in it's simplicity.

PS. I apprenticed for a guy named Jack Schutz ("The finger Jack") at Pegasus in Sausalito in the 70s. He made carved hard-leather bags mostly which were famous at that time. I made sandals mostly, but I at least learned what was good workmanship and materials. You got it goin!

Thx."



"Dear Mr. Carter:

I received my Vista bag in the mail yesterday and am very satisfied with it. Thank you very much for addressing all of my concerns. I look forward to adding to my collection of Tom Thomas leather work.

Sincerely,"



"I received my backpack yesterday and it is beautiful thank you so very much."



"Hi, The belt arrived today. Perfect color match!!! You guys are the best. Thank you for yet another quality leather item. Talk to you soon"



"Hello! This is -------, the woman from NO JazzFest who had the messenger bag sent to St Thomas. Happy to report the bag came today and it's more beautiful than I even imagined. Thank you! And "Thanks!" Shawn for your help!"



"Dear Tom & Barbara,

I received my bag with the zipper repairs -- THANK YOU !!! -- That was quick! -- It's much appreciated -- Nice touch with the new zipper pulls!

What do I owe you?

Also, I visited your web site -- impressive! Plus I did not realize y'all have such a busy and nationwide show schedule! Speaking of which, are there any indoor shows that you participate in that you would recommend?

Thanks again for fixing my bag,"



"I loved the products offered and the personnel are very good at communicating order and ship status. I will use them again and will recommend them to several others that I know will love these products and the quality of service they offer."



"Hi, Tom Ė

I love the large belt bag I ordered from you Jan. 11th. Thank you again for adding extra holes and the larger belt buckle. Because of the larger buckle especially, this bag is very easy on my arthritic hands and looks classy. Iím thrilled with it and appreciate you accommodating my physical limitations"



"Excellent belt and quick delivery. Ill buy again from Thomas and recommend him to others. Everyone admires it, comments to the point of embarrassment! "



"Mr. Thomas:

I learned of your wonderful art at the Pecan Street Festival. In fact my husband found the exact belt he was looking for at your stand and then to have it custom fit was icing on the cake. You gave me a card advertising the Armadillo Christmas Bazaar and I just logged on to see if you're going to be one of the artist and much to my delight you are. I was wondering if you're going to be there the whole time at the bazaar or will you be there only on certain days? My husband very much wants to buy another more belt and I am very interested in the pyramid purse and was wondering if you're going to have some available for purchase.

I look forward to hearing from you."



"Dear Tom and Robert, I just wanted to let you know that both belts arrived the other day and were a big hit as gifts to some dear friends. Please accept my thanks for your quality service, quick responses, and quality craftsmanship. I am looking forward to ordering many more items in the future and will not hesitate to recommend you to everyone.( And thanks for allowing me the opportunity to come by your shop on short notice. I know that was kind of a strange request. My wife was very intrigued by your workshop.) Best regards,"



" MR THOMAS I RECEIVED MY BELT LAST WEEK BUT WASN'T IN OFF THE ROAD LONG ENOUGH TO THANK YOU SO I WOULD LIKE TO DO THAT NOW. I AM VERY PLEASED WITH THE QUALITY AND THE WAY IT FITS. I'M SURE WE WILL BE DOING BUSINESS IN THE FUTURE. IT SURE IS NICE TO FIND A BUSINESS THAT DOES QUALITY WORK AND TAKES PRIDE IN WHAT THEY DO. I'M SORRY I DIDN'T GET BACK TO YOU SOONER. YOU AND YOUR FAMILY HAVE A GREAT WEEKEND.

THANK YOU VERY MUCH"

"Excellent product, in stock, sent on time. Exceeded my expectations."



"I love their purses and am a somewhat regular customer as their leather purses are very durable. The quality is first rate - nice, soft, supple, well-dyed leather with perfect stitching and construction. They're very friendly, too. I highly recommend this merchant; if you like the way it looks on line, you'll love the quality product when you get it. They ship promptly, too."



I got home today from vacation & the bag arrived. What a wonderful piece of craftsmanship. I can't thank you enough for making me a beautiful bag. I look forward to future purchases.



"Excellent people doing excellent job! I am very pleased with them."



"Tom,

Thank you for sending me the new belt. I have already received it. It looks nice. Thanks again.

God bless you.

Peace in Christ,"



"good job it fit just fine"



"Excellent service from the employees there. The product itself is exquisite. This was possibly the easiest, most productive shopping trip I've ever made on the Internet."



"Dear Tom, Just wanted to let you know that the pouch purse has arrived. The color looks great. Haven't "examined" it yet but hopefully it's just fine. Thank you for your very kind and professional attitude despite the "blunder"."



"Not just a "business" experience, but something more personal and therefore much more satisfying."



"Hello Tom,

Received the reversible belt today. It's beautiful! And, so soft. The workmanship is superb. I'm glad the buckle is removable and one can cut it a bit because I may have to do that. I'm having to use the hole furthest in, but won't make any adjustments until I've tried it on several of my pants.

In any case, just wanted to let you know that all is well and that I am most pleased with your workmanship.

Sincerely,"



"Package delivered on time and correctly sized. Thanks!"



"Order process went very well, delivered when indicated it would deliver, came in great condition, and quality of product was great. My wife loved the bag and will purchase again from Tom Thomas in the future without hesitation."



"Tom,

UPS truck just delivered your belt. It is wonderful. Everything that I had hoped for. Thank you for getting it to me for Jim's Christmas present.

Merry Christmas and Happy New Year to you and your family,"



"Thier service was excellent and their belts are exactly what they their advertisement states. There were no surprises just good quality at a fair price."



"Hi Tom, Received the Dixies on Thursday - they are beautiful. I scanned them and sent copies to my sister so we can decide who gets which one!

I am giving the small one to my hairdresser as a holiday thank you. Every time I go to see her she admires my purse, so I know she will be pleased to have one of her own...and that it was made especially for her by a fine artisan!

Thank you again, and I will keep an eye on your web site."



"Tom, Thank you for your call. I hope you got my past e-mail about the bag. I do indeed have it now and I am thrilled. It's beautiful! I love the brown color and I am delighted with the shape. Thank you so much for allowing me to exchange the SC bag and purchase this one. If you will be at the St. James Art fair next year I will look for you again. Sincerely,"



"Dear Mr. Thomas,

The belts arrived here in Saudi Arabia a couple of days ago, and are presently in use. Thanks very much for your personal attention to get them here.

You might be interested to know that the way I tracked your company down was through the use of a search engine on the Internet. It's quite difficult for a man of my girth (used to be about 48 inches around) to find good belts. Here in Saudi Arabia it's virtually impossible, and even in the USA, in a "fat man" store, it's hard to find good quality. You folk have now been holding up my pants for about a year and a half. I've ordered 3 times from you, not because the belts wear out but because I'm losing weight. You can expect another order as soon as the waist dimension drops another 2-3 inches.

Best regards,"



"Got the belt. It is super - thanks bunches."



"I received my new belt and it is beautiful. You do really good work.

Thank you



"I was very satisfied with the communication Mr. Thomas provided regarding length of time to make and ship item, as well as providing date of shipment and carrier confirmation information. The item is exactly what I expected and I am very pleased."



"The quality of the item I ordered-- and the service--are outstanding."



"I just wanted to thank you for a great purse. I bought the double pouch purse from you this last weekend in KC. I have already sent your website to a bunch of my girlfriends. I told them how wonderful your purses were. Thanks."



"Order was fulfilled promptly. Top quality merchandise, worth the money."



"Thank you for sending the appropriate material to repair my briefcase.

Today, I bumped into the RI State Senate Minority Leader ---------, and he asked me where I got my briefcase and I told him about you guys. He really liked the size of my briefcase, so if he calls make sure that you that the both of you agree on the specific size of the case. I have a feeling that he is not going to be the only new order you get from RI, so far the case has gotten rave reviews.

Take care,"



"Very professional and willing help help out with any questions in an extemely fast fashion. If all the online stores would do this, they would definitely get more repeat business. I give 5 stars out of 5 and I will be back. Recomended to anyone who needs leather. I was notified today that I would receive the belt by April 2nd and the reasons for it. I look forward to getting my handcrafted unique belt."



"Hi Tom. Back in October I ordered one of your new travel bags (the billfold front bag). I told you at the time I was getting ready to take a business trip and wanted to take the bag along.

I never wrote you to tell you how pleased I am with the bag. I have used it for a few trips now. It easily holds my ID, needed credit cards, passport, small wallet, glasses and PDA. It is lightweight and lies well against the body.

I have purchased from you before, but this bag I REALLY love!"



"Hello Tom! I just want to let you know Ive recieved my belt last week, and I absolutely love it! You do very nice work. Thank you so much. I will keep you in my index and also refer you."



"No problem, thanks for getting back to me so promptly.

The order was received on the 26th. My husband loved his belt, and we're very happy with it. I appreciate the fast service, and although the belt was not received before Christmas it was my own fault for ordering so late.

Thanks so much, hope you all enjoyed your Christmas, and best wishes for a prosperous New Year!!!"



"Thanks for the email. No this is not a Christmas gift, it's for me, and anytime you get it done will be great. UPS Ground is fine.

I ordered a couple belts from you earlier in the year, and I have to tell you I am VERY pleased with them. I have had a number of people admire them and I like to tell them "Oh, I have a guy in Texas who makes these for me."

I hope your business is doing well and that you will be available to keep making these fine belts for a long time."



"Tom, As you know...I picked up the bag on Monday night. It is beautiful. Thanks for your careful attention to the details. I am looking forward to giving it to my husband. I hope the Armadillo is a successful show for you and that you and your family have wonderful holidays."



"Tom, Thank you for taking care of this so quickly. I"m very impressed with your leather goods as well as how professionally you run the business. Hope to see you a a show in the future."



"I wanted to let you know I received the belts and Thank You. The quality and detail is superb, you all are truly excellent artists and I am very glad I found your web site. Look forward to future business with you. Thanks again and Happy Holidays!"



"Hey, print my email as a testimonial to put out in your shelf, I don't mind. Your stuff doesnt just look good, it wears very well. And isnt too expensive, for what you get with each item. And my friends love the other things I bought for them.... Knoel"



"Thanks, Tom. I received the belt today. It's a beautiful belt. I'll get good use out of it."



"Hi Tom & staff,

I have bought stuff from yall two years in a row at the Armadillo Mkt at Christmas & had your card. Wondered if yall are going to again be there this year?

Besides the Christmas presents I bought, I also got myself last year a caramel colored fanny pack. It is the most attractive, handy and well-made leather item I bought in all of the last few years. Wish I'd found yall sooner!! Thanks so much--hope you'll be there again this Christmas season, because yall are GREAT!! Thanks,"



"I got the belt I ordered at the Austin Pecan Street Festival.

It fits great and looks good.

Thanks,"



"Dear Tom,

Thank you so much for all of your help in the exchange of a purse I purchased from you a few months ago. You make quality products. I will be purchasing your leather goods again. Again, thank you so much.

One happy consumer"



"Hello Tom, I just came across all your info from the Austin show yesterday and was going to give you a call to see if you still had us on your list. So it was quite a wonderful surprise to find your package containing 2 small water bottle carriers on my porch today!!! They are awesome! It really made me laugh to see that you had returned the sample water bottle with the water still in it!!! I live on an island and I walk around it (4.5 mi.) everyday. Now I will be able to carry my water bottle in a beautiful leather holder and not in my hand. THANK YOU for taking the time to design this one just the right size. "



"Excellent product! Im very happy with my purchase!"



"Tom, Thank you for the fast shipping and the extra rivets. You are simply the best leather craftsman in the business. I am exceptionally pleased with your work, service and the durability of your products. I abundantly thank you. Have a terrific Holiday Season. Kind regards,"



I'm a customer that bought a butterfly bag from Shawn (I assume you're the son) at the Dogwood Festival in Atlanta recently. It was a rainy Saturday and not crowded. It was the first time I've attended the festival in all the years I've lived here. I am so glad I did. I fell in love with the butterfly bag....perfect size, soft leather, unique design and I love it. I just had to tell you also that I have received SO many compliments on your bag. And these are unsolicited comments too. The minute I pulled it out of my tennis bag at tennis practice, four girls asked me where I got it. They loved it. And I make sure I tell them who made it. I just had to let you know how much I love my bag!!! Thank you!



I met this merchant at an art show where he had a booth and bought a purse and belt at that time. Later I thought about some of the other purses he had there and went on his web site to see if I could order one of them. His leather goods are all handmade and are extremely fine quality. I love all the purses I have purchased from him and will probably buy another in the near future. All his products are so beautiful its hard to choose which to buy.



"My lovely, smooth Purple Paperfold bag arrived Friday afternoon. It is just beautiful! I ordered it from you at the St. James Art Fair in Louisville, KY, on the first weekend of October. Thank you for the very timely response. I am so anxious to use it and am sure I will have some envious admirers. I already have a couple of your belts (the style that has to be folded over a couple of times through a slit) - red and black - and always have comments on them.

I hope to be able to purchase another bag from you sometime. Maybe I can visit your booth again next year in Louisville. Also, your website is very nice. I may not be able to wait until the next St. James show.

Thank you again for the quality work and quick delivery."



Excellent quality leathers, fine workmanship and great customer service. I ordered a customized version of one of their bags and they communicated well to help ensure I was happy with the final product. The design is fabulous and I just love my new bag!

My order arrived yesterday and its BEAUTIFUL. I'm quite pleased with the purse (a treat for me), and I'll send the card case along to my daughter. (And my husband is using/enjoying the wallet I got for him at the Prairie Vlg fair. Thank you!



The belt is absolutely wonderful and it was shipped sooner than I thought it would be. Mr. Thomas is a true artist.



Hi Tom,

Thank you so much for the gorgeous purse. I received it an hour ago and am in 7th heaven!

You are such a gifted artist!



I've ordered from Tom Thomas Leathers twice now and have been very, very happy with the finished product, customer service.



Just a note to let you know that my belt arrived today and it is nothing short of being great!! I did a good bit of research before springing for a new western style belt and i made the right choice. Thanks again for the art work!



I purchased the dragonfly bag at the Omaha Summer Arts Festival. I have to tell you, I just love it! It is so hard to find bags will straps long enough to make me happy. This one was perfect! Thanks for making the trip to Omaha. Hope to see your booth again next year.



Beautiful workmanship combined with great style makes these really wonderful leather bags. I just ordered my fourth bag after buying three at an arts show. He even called me personally to recommend a better wearing leather for the backpack. I will purchase often.















You can order by phone or you can use the shopping cart. Give me a call, I am happy to answer your questions. 254-780-2135 or e-mail hthomas286@earthlink.net